How to Choose a Moving Company in Korea

1. Verify the business license

Moving freight is a licensed business in Korea. Search the business name or registration number through the Korea Federation of Freight Transportation Associations. Compensation can be much harder to recover from an unlicensed operator.

2. Obtain proof of cargo-liability insurance

Ask for the policy certificate, coverage limit, exclusions, and deductible with the estimate. The certificate should cover the company that will actually move the goods, including any subcontractor.

3. Use the standard moving terms

The Korea Fair Trade Commission's standard moving terms address damage, delay, cancellation, and additional charges. Read any company-specific terms and do not accept a vague oral substitute.

4. Require an on-site written estimate

A remote estimate may miss the real volume and access conditions. The written estimate should state vehicle size, crew size, start and arrival times, packing scope, appliances, lift truck, stairs, parking, disposal, VAT, and every condition that could increase the price.

5. Compare three to five companies

Quotes for the same move can differ substantially. Compare the same written scope, not just the total. A mid-range quote with a verified license, insurance, and credible reviews is often safer than the lowest number.

6. Check whether reviews are credible

• Treat clusters of nearly identical reviews posted on the same date with caution.
• Look for specific details about the route, crew, damage handling, and final price.
• Search community reviews as well as the company's own marketing channels.
• Contact the Korea Consumer Agency for complaint and mediation guidance.

7. Understand peak-date pricing

Weekends and traditional “days without spirits” can cost much more than an ordinary weekday. If the transaction schedule is flexible, compare a weekday before fixing the moving date.

8. Check temporary storage separately

When sale and purchase closing dates do not align, confirm the daily storage charge, two separate handling charges, insurance during storage, inventory method, temperature and humidity, fire protection, security, and the long-storage rate.

Prevent disputes on moving day

1. Photograph the old home, new home, and valuable items before and after handling.
2. Record damage immediately on the handover receipt and ask the team leader to acknowledge it.
3. Pay the final amount after unloading and inspection, as stated in the contract.
4. Keep the contract, estimate, insurance certificate, receipt, photographs, and handover record.
5. For unresolved disputes, contact the Korea Consumer Agency at 1372 or the relevant local authority.